Jedrysek Joanna

Jedrysek Joanna

Conseiller de Transfert Expatrié, Shell Business Services Centre Cracovie

En recherche active

En formation chez Université D'Économie De Cracovie

Précédents : University Of East London, Open College Apprentissage, College Of Foreign Languages


En poste chez Shell Business Services Centre Cracovie

Précédents : IHG HR Support Centre London , W London Leicester Square , Starwood W London Leicester Square, The Metropolitan Hotel London , Grosvenor House, JW Marriott Hotel, London , Turnberry Luxury Collection Resort Starwood, The Gleneagles Resort


    En résumé

    I have strong customer service experience from well known hospitality brands, including Marriott and Starwood. Currently I work in HR at Shell, taking the entire ownership of international transfer processes of field specialists within the scope of EU/AF/LA. I have studied HR in Poland and the UK. My experience from luxury hospitality industry has enabled me to develop outstanding customer service skills, based on effective communication and personalized approach. Furthermore, attention to detail, flexibility and the ability to meet tight deadlines have become inextricable elements of my daily performance. Together with a strong sense of ownership and commitment, above mentioned qualities have been the basis for my proactive performance and strive for continuous professional development within HR. Managing international transfer processes at Shell, as well as coordinating several global projects related primarily to finance control and process improvement have consolidated my previously gained skills. I have also developed extensive knowledge of international mobility policies and procedures, including tax and immigration aspects. The ability to analyze and resolve complex issues in the most direct and efficient way have enabled me to significantly enhance cooperation between many stakeholders involved in the transfer process. They have also been reflected in positive feedback from internal and external customers. As a team focal point for various activities related to the transfer process (including cooperation with HR account managers in various countries), I have initiated implementation of significant process improvements that enhanced and facilitated ways of working. In my current, as well as in previous roles, I have been frequently involved in Learning & Development and Project Management activities. I have planned and delivered training programs, as well as coached and mentored employees, both on operational specific and more generic topics. Holistic and proactive approach to task management, together with strong sense of ownership have enabled me to most effectively deliver desired outcomes within specified time frames when coordinating various projects. I would like to share and build on my skills, knowledge and enthusiasm within an environment that will enable me to further develop the above mentioned areas in which I feel confident and fulfilled, as well as gain brand new perspectives and competencies.


Senior Expatriate Transfer Advisor

Chez Shell Business Services Centre Cracovie

De mars 2012 à aujourd'hui
Shared HR Services Centre Role with duties including: 1. Coordinating the entire international transfer process of expatriate staff 2. Preparing and facilitating training for team members, coaching within and across teams 3. Communicating with third parties - travel agents, health services ...
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University Of East London, Londres

Bachelor of Arts, University of East London

De septembre 2009 à mars 2012
BA (Hons) Business Management/ Human Resources

Regional HR Administrator for Central UK IHG Properties

Chez IHG HR Support Centre London

De septembre 2011 à janvier 2012
Cluster HR role for 10 UK IHG properties, with duties including: 1. Preparing employment documentation and maintaining tax forms and P45’s 2. Data input and use of ADP Freedom system 3. Verifying, maintaining and updating electronic files of all employees within the Central Region 4. ...
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Office Coordinator

Chez Starwood W London Leicester Square

De janvier 2011 à août 2011
Key back-office role within a leading hotel in central London, with duties encompassing: 1. Daily administration and task allocation 2. Involved in project of hotel opening – organising and managing teams to meet deadlines 3. Preparing and facilitating training sessions 4. Preparing projects for ...
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Coordonnateur du Bureau de ménage

Chez W London Leicester Square

De janvier 2011 à août 2011
Key rôle de back-office dans un hôtel de premier plan dans le centre de Londres, avec des fonctions qui englobe : 1. L'administration quotidienne et la répartition des tâches; 2. Impliqué dans le projet de l'ouverture de l'hôtel - l'organisation et la gestion des équipes de travail pour préparer ...
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Office Coordinator

Chez The Metropolitan Hotel London

De août 2010 à janvier 2011
Full departmental administration, including: 1. Direct involvement in the recruitment process - liaising with employment agencies and scheduling interviews for HOD, handling candidates’ documentation (application forms, copies of passports etc.) 2. Preparing and facilitating training sessions 3. ...
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Housekeeping Supervisor

Chez Grosvenor House, JW Marriott Hotel, London

De février 2010 à août 2010
Senior role within back office function, with duties encompassing: 1. Liaising with HOD and other supervisors to devise departmental weekly and monthly projects 2. Preparing task assignments and training sessions 3. Ensuring that departmental standards of performance are adhered to with ...
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Housekeeping Supervisor

Chez Turnberry Luxury Collection Resort Starwood

De avril 2009 à novembre 2009
Senior role within back office function, with duties encompassing: 1. Involved in project to re-open the Resort and host the British Open Golf Championship – management of work teams with emphasis on organisation and communication between all departments in order to complete the project in a timely ...
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Chef de Range

Chez The Gleneagles Resort

De octobre 2008 à avril 2009
Senior role within Food & Beverage department, encompassing: 1. Providing training sessions and advice for new employees 2. Direct management of employees within hotel restaurants 3. Ensuring that standards of performance are adhered to with particular attention to detail 4. Direct customer ...
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  • Benefits and Compensation
  • Continuous improvement
  • Customer Service
  • Formation
  • Gestion financière
  • International mobility
  • Project Management
  • SAP

Langues parlées


Centres d'intérêt

  • history
  • studying French
  • travelling